Our teams work around the new tools.
The tool was chosen, rolled out, presented. A few weeks later, the teams had gone back to their old ways.
What you are experiencing.
- Use drops after the first few weeks, despite the training.
- Teams have recreated parallel files to do what the tool does badly.
- Managers pass the project on half-heartedly, without really standing up for it.
- Feedback from the ground arrives late, as complaints rather than proposals.
What is really at stake.
Working around a tool is rarely a rejection of the technology. It is the sign of a tool designed without the people who use it: it ignores a step they consider essential, it adds checks without taking any work away, or it shifts the load onto a colleague.
Teams see these flaws straight away, because they know the real work, the work that appears in no procedure.
How we help.
We start by listening to the people who work around the tool. With the AI Flow Map, we represent with them the work as it is really done, and we place the tool within that reality. The gaps appear by themselves. We then help you adjust the tool, its level of autonomy or the organisation around it, with the teams rather than for them.
Discover the AI Flow Map →